Not mined for ads
Your correspondence is not scanned to build an advertising profile. For some businesses that is a preference. For others it is a contractual requirement.
Email hosting
If the thought of your business correspondence being scanned to sell advertising bothers you, that instinct is worth acting on.
Consumer and business email from the large providers is inexpensive because the mail itself is an asset — processed, profiled, and used. For a lot of businesses that trade is acceptable. For a law practice, a medical office, or a public entity, it may not be.
We run mail on infrastructure we administer. Your mail is your mail, and the retention policy is whatever you need it to be rather than whatever a plan tier includes.
Most email problems are not the mail server. They are DNS records, sending reputation, or a filter somewhere in the middle — which is why “email is broken” is often really a hosting and DNS question. We run the hosting and the DNS too, so there is one place to look.
Archiving is the reason public-sector and regulated clients end up here. If messages are subject to records requests or retention rules, you need them kept and findable without assembling that capability under deadline. See government services for how this fits public entities.
Included
Your correspondence is not scanned to build an advertising profile. For some businesses that is a preference. For others it is a contractual requirement.
Retention that satisfies public records and regulatory obligations, configured once rather than assembled during a request.
Webmail, or Outlook, Apple Mail, and phones over standard protocols. Calendars and contacts sync too.
SPF, DKIM, and DMARC configured properly, because email that lands in spam is the same as email you never sent.
Straight answers
For many businesses those are fine and we will say so. Where they are not is when you have a records-retention obligation their default plans do not satisfy, when you object to your correspondence being processed for advertising, or when you want a support number that reaches a person.
Yes. Existing mail, folders, and contacts migrate across, and we schedule the DNS change so nothing is lost in transit. Migrations are routine.
You call and reach the person who administers the mail server. Email problems are usually DNS, reputation, or a filter, and all three are faster to diagnose with access than by escalating through a queue.
Yes, and archiving is the reason. Messages subject to public records requests need to be retained and findable. See government services.
Start here
Tell us how many mailboxes and who you're with now. If your current setup is fine, we'll tell you that.