Website maintenance
The application layer, kept current.
Most sites do not fail suddenly. They accumulate small problems until something visible breaks — usually the form nobody tested.
The form nobody tested
The most expensive maintenance failure we see is a contact form that stopped delivering months ago. Nothing looks broken. The site is up, the page loads, the form submits and shows a thank-you message. The email just goes nowhere, and every lead in between is gone.
That is why forms are tested on a schedule here rather than assumed to work. It is the cheapest item on the list and the one that has cost clients the most.
Updates, applied deliberately
Automatic updates are better than no updates, but they break sites without warning and at inconvenient times. We apply updates knowing what the site does, with a verified backup taken first and a check afterwards that the important pages still work.
What this does not cover
Maintenance is upkeep, not new development. A redesign, a new feature, or an integration is project work — see custom development. We will always tell you which side of that line a request falls on before doing it.
Included
On a schedule, not on request.
- CMS, theme, and plugin updates — tested, not auto-applied
- Content and page changes on request
- Uptime and error monitoring
- Contact and quote forms tested regularly
- Broken link and redirect checks
- Performance review as content accumulates
Start here
When did anyone last test your contact form?
If you're not sure, that's the answer. Tell us what you're running and we'll take a look.